{"id":621600,"date":"2019-09-26T14:16:56","date_gmt":"2019-09-26T18:16:56","guid":{"rendered":"https:\/\/expresspostservices.eu\/?page_id=621600"},"modified":"2026-09-17T02:54:07","modified_gmt":"2026-09-17T06:54:07","slug":"preluare-si-livrare","status":"publish","type":"page","link":"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/","title":{"rendered":"Preluare \u0219i livrare"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_87_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Cuprins<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#Pot_alege_ora_de_preluare_si_livrare\" >Pot alege ora de preluare \u0219i livrare?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#Ma_va_suna_curierul_inainte_sa_preia_sau_sa_livreze_coletul\" >M\u0103 va suna curierul \u00eenainte s\u0103 preia sau s\u0103 livreze coletul?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#Trebuie_sa_imprim_eticheta_de_transport\" >Trebuie s\u0103 imprim eticheta de transport?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#De_la_ce_tipuri_de_adrese_poate_fi_preluat_coletul\" >De la ce tipuri de adrese poate fi preluat coletul?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#Exista_puncte_unde_pot_preda_personal_coletul\" >Exist\u0103 puncte unde pot preda personal coletul?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#Curierul_poate_verifica_greutatea_coletului_la_preluare\" >Curierul poate verifica greutatea coletului la preluare?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#Daca_am_mai_multe_colete_vor_fi_preluate_de_aceeasi_firma_de_curierat\" >Dac\u0103 am mai multe colete, vor fi preluate de aceea\u0219i firm\u0103 de curierat?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#Pot_schimba_firma_de_curierat_care_efectueaza_livrarea\" >Pot schimba firma de curierat care efectueaz\u0103 livrarea?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/expresspostservices.eu\/ro\/preluare-si-livrare\/#Pot_alege_o_anumita_data_de_livrare\" >Pot alege o anumit\u0103 dat\u0103 de livrare?<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Pot_alege_ora_de_preluare_si_livrare\"><\/span>Pot alege ora de preluare \u0219i livrare?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Furnizorii de servicii de curierat selecta\u021bi livreaz\u0103, de regul\u0103, de luni p\u00e2n\u0103 vineri, \u00eentre orele 09:00 \u0219i 18:00.<\/p>\n<p>\u00cen unele situa\u021bii, mai ales \u00een perioadele aglomerate, curierul poate ajunge \u00eenainte sau dup\u0103 acest interval.<\/p>\n<p>\u0218tim c\u00e2t de important este s\u0103 ai un interval mai precis pentru preluare. De aceea, \u00een anumite cazuri, \u00ee\u021bi putem furniza num\u0103rul de telefon al curierului selectat, pentru a-l contacta direct. \u00cen func\u021bie de disponibilitatea acestuia, este posibil s\u0103 ob\u021bii un interval mai restr\u00e2ns pentru preluare sau livrare.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ma_va_suna_curierul_inainte_sa_preia_sau_sa_livreze_coletul\"><\/span>M\u0103 va suna curierul \u00eenainte s\u0103 preia sau s\u0103 livreze coletul?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u00cen anumite \u021b\u0103ri, curierul sun\u0103 \u00eenainte de preluare sau livrare. Totu\u0219i, nu are obliga\u021bia s\u0103 fac\u0103 acest lucru. Dac\u0103 decide s\u0103 te contacteze telefonic, poate apela doar numere de telefon locale.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Trebuie_sa_imprim_eticheta_de_transport\"><\/span>Trebuie s\u0103 imprim eticheta de transport?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Pentru serviciul standard de expediere, nu este necesar s\u0103 imprimi eticheta coletului.<\/p>\n<p>Trebuie \u00eens\u0103 s\u0103 imprimi eticheta dac\u0103 \u021bara de preluare este Polonia, Suedia sau Spania ori dac\u0103 alegi serviciul Flexi, disponibil doar pentru unii dintre clien\u021bii no\u0219tri de afaceri.<\/p>\n<p>Pentru transportul de marf\u0103, imprimarea etichetei este necesar\u0103 doar dac\u0103 transportatorul selectat sau EPS-Express Post Services \u00ee\u021bi solicit\u0103 acest lucru. Recomand\u0103m totu\u0219i s\u0103 a\u0219ezi pe expediere o copie a confirm\u0103rii comenzii, cu toate informa\u021biile relevante. Aceasta poate facilita identificarea \u0219i livrarea \u00een cazul pu\u021bin probabil \u00een care eticheta se deterioreaz\u0103 sau se pierde.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"De_la_ce_tipuri_de_adrese_poate_fi_preluat_coletul\"><\/span>De la ce tipuri de adrese poate fi preluat coletul?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Curierul poate prelua coletul numai de la o adres\u0103 complet\u0103, cu un cod po\u0219tal corect, conform datelor introduse la plasarea comenzii. Asigur\u0103-te c\u0103 adresa a mai fost folosit\u0103 pentru primirea coresponden\u021bei sau a altor livr\u0103ri.<\/p>\n<p>Preluarea se poate face de la apartamente din imobile cu acces controlat, c\u0103mine studen\u021be\u0219ti, sedii \u0219i depozite de firme, locuin\u021be private, hoteluri \u0219i hosteluri.<\/p>\n<p>\u00cen cazul apartamentelor \u0219i al cl\u0103dirilor cu mai multe unit\u0103\u021bi, preluarea sau livrarea se poate efectua la intrarea principal\u0103 a cl\u0103dirii.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Exista_puncte_unde_pot_preda_personal_coletul\"><\/span>Exist\u0103 puncte unde pot preda personal coletul?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u00cen general, coletul trebuie preluat de la o adres\u0103 specificat\u0103: domiciliul t\u0103u, locuin\u021ba unui prieten, un hotel sau locul de munc\u0103.<\/p>\n<p>\u00cen prezent, EPS-Express Post Services \u0219i re\u021beaua sa de curieri \u0219i transportatori ofer\u0103 puncte de predare numai \u00een anumite \u021b\u0103ri. Contacteaz\u0103-ne pentru informa\u021bii despre punctele disponibile.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Curierul_poate_verifica_greutatea_coletului_la_preluare\"><\/span>Curierul poate verifica greutatea coletului la preluare?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Greutatea este verificat\u0103, de regul\u0103, dup\u0103 sosirea coletului la depozitul local. Nu putem garanta c\u0103 \u0219oferul va avea echipamentul necesar pentru c\u00e2nt\u0103rire la preluare. Dac\u0103 expedierea este mai grea dec\u00e2t greutatea declarat\u0103 \u00een comand\u0103, se poate aplica o tax\u0103 pentru greutatea suplimentar\u0103 sau coletul poate fi returnat.<\/p>\n<p>Dac\u0103, dup\u0103 ambalare, observi c\u0103 greutatea dep\u0103\u0219e\u0219te valoarea selectat\u0103 ini\u021bial, te rug\u0103m s\u0103 ne contactezi.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Daca_am_mai_multe_colete_vor_fi_preluate_de_aceeasi_firma_de_curierat\"><\/span>Dac\u0103 am mai multe colete, vor fi preluate de aceea\u0219i firm\u0103 de curierat?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Pe baza datelor introduse \u00een comand\u0103, EPS-Express Post Services selecteaz\u0103 serviciul cu cel mai bun raport \u00eentre pre\u021b \u0219i performan\u021b\u0103 pentru preluare. Dac\u0103 toate coletele au cel mult 30 kg fiecare, acestea vor fi preluate de aceea\u0219i firm\u0103 de curierat. Pentru expedieri mixte, cu colete de p\u00e2n\u0103 la 30 kg \u0219i colete de p\u00e2n\u0103 la 40 kg, preluarea poate fi efectuat\u0103 de firme diferite.<\/p>\n<p>Fiecare partener logistic este specializat \u00een anumite metode de transport \u0219i rute. De aceea, coletele cu dimensiuni sau rute diferite, \u00eenregistrate \u00een comenzi separate, pot fi preluate de furnizori diferi\u021bi.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Pot_schimba_firma_de_curierat_care_efectueaza_livrarea\"><\/span>Pot schimba firma de curierat care efectueaz\u0103 livrarea?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Sistemul EPS-Express Post Services selecteaz\u0103 automat firma care ofer\u0103 cel mai bun pre\u021b \u0219i cea mai bun\u0103 calitate a serviciului pentru ruta aleas\u0103.<\/p>\n<p>Dac\u0103 dore\u0219ti un alt curier dec\u00e2t cel alocat de sistem, se aplic\u0103 o tax\u0103 suplimentar\u0103. Pentru a verifica posibilitatea schimb\u0103rii, trimite un e-mail la <a href=\"mailto:support@expresspostservices.eu\">support@expresspostservices.eu<\/a>. Echipa de asisten\u021b\u0103 \u00ee\u021bi va comunica op\u021biunile disponibile.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Pot_alege_o_anumita_data_de_livrare\"><\/span>Pot alege o anumit\u0103 dat\u0103 de livrare?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Pentru serviciul standard, data livr\u0103rii depinde de \u021bara de preluare \u0219i de \u021bara de destina\u021bie. Furnizorii de curierat ofer\u0103 un termen estimativ pentru fiecare rut\u0103. Instrumentul de estimare a timpului de tranzit poate fi folosit pentru a calcula durata aproximativ\u0103 p\u00e2n\u0103 la destina\u021bie.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pot alege ora de preluare \u0219i livrare? Furnizorii de servicii de curierat selecta\u021bi livreaz\u0103, de regul\u0103, de luni p\u00e2n\u0103 vineri, \u00eentre orele 09:00 \u0219i 18:00. \u00cen unele situa\u021bii, mai ales \u00een perioadele aglomerate, curierul poate ajunge \u00eenainte sau dup\u0103 acest interval. \u0218tim c\u00e2t de important este s\u0103 ai un interval mai precis pentru preluare. De [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"footnotes":""},"class_list":["post-621600","page","type-page","status-publish","hentry"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/expresspostservices.eu\/ro\/wp-json\/wp\/v2\/pages\/621600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expresspostservices.eu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/expresspostservices.eu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/expresspostservices.eu\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/expresspostservices.eu\/ro\/wp-json\/wp\/v2\/comments?post=621600"}],"version-history":[{"count":1,"href":"https:\/\/expresspostservices.eu\/ro\/wp-json\/wp\/v2\/pages\/621600\/revisions"}],"predecessor-version":[{"id":621601,"href":"https:\/\/expresspostservices.eu\/ro\/wp-json\/wp\/v2\/pages\/621600\/revisions\/621601"}],"wp:attachment":[{"href":"https:\/\/expresspostservices.eu\/ro\/wp-json\/wp\/v2\/media?parent=621600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}